1. Introduction

   1. First of all, welcome to Getspace mobile platform (“Getspace” or “Platform”)! The terms and conditions contained hereunder (“T&C”) shall govern your access and usage of our Platform operated by Burro X Sdn Bhd (Registration No. 202301025632 (1539547-A), a company incorporated in Malaysia. our Platform is a solution based peer to peer platform that allows exchange of real time information among Users to facilitate the search of parking.
   2. We are excited to have you on board. Before registering and using our Platform, you are urged to read all the T&C carefully before registering and using our Platform. By registering and using our Platform, you are deemed to have fully understand, accepted and agreed to be bound by the T&C and Getspace Policies (as defined hereunder). This T&C and Getspace Policies shall form a legally binding contract between you and Getspace. In the event of conflicts between the provisions of this T&C and Getspace Policies, the terms in the T&C Getspace Policies shall prevail.
   3. Getspace reserves the rights to amend and/or revise this T&C and Getspace Policies from time to time as Getspace may deem fit and necessary. Any amendments and/or revision of this T&C and/or Getspace Policies shall be binding on you and take effect from such time and date as may be indicated by Getspace, without any prior notice to you. As such, it is your responsibility to check and review the T&C and Getspace Policies at our online portal at Getspace.pro and/or the Platform.

2. Definitions & Interpretations

   For the purpose of this T&C, the unless there is something in the subject or context inconsistent with such construction or unless it is otherwise expressly provided:-

   1. “Appropriate Authorities” means any government (whether federal, state or local), regulatory, judicial or statutory body or authority law enforcement authorities in Malaysia or any other relevant jurisdiction;
   2. “App Perk(s)” refer to non-monetary, non-redeemable benefits, features, or privileges granted to Users within the App, which may include access to all in-app functionalities;
   3. “Confidential Information” means all information, data, materials, or knowledge whether disclosed orally, in writing, electronically, or by other means relating to Getspace, the Platform, its services, products, users, operations, strategies, technology, intellectual property, trade secrets, business plans, financials, or any other business-related matters of Getspace or its affiliates, that is received or obtained before, during, or after a User use of the Platform, and whether or not marked as confidential;
   4. “Getspace Policies” means all rules, guidelines, terms, policies (including Getspace Privacy Policies), notices, codes of conduct, operational requirements, and procedures as may be issued, updated, varied, or implemented by Getspace from time to time in connection with the use of the Platform, the Platform Activities, or any related services accessible via Getspace.pro and/or the Platform;
   5. “Getspace Privacy Policies” means the data protection and privacy policy published by Getspace, as may be amended or updated from time to time, which sets out how Getspace collects, uses, stores, discloses, and protects personal data of Users in compliance with applicable data protection laws (including the Personal Data Protection Act 2010) accessible via Getspace.pro and/or the Platform;
   6. “User”/ “Users” means any individual or entity who registers for and uses the Getspace Platform;
   7. “Intellectual Property Rights” means all Getspace’s current and future (a) registered and unregistered patents, copyrights, trademarks, service marks, registered designs, applications and rights to apply for any of those rights, trade, business and company names, internet domain names and email addresses, database rights, know-how, rights in designs, computer programmes and inventions, trade secrets; and (b) rights under licences, consents, orders, statutes or otherwise in relation to any of the foregoing;
   8. “Platform Activities” means the use of or dealings with the Platform’s features, including but not limited to sharing or releasing, reserving or booking of parking spaces and other activities as defined by the Platform; and
   9. “USD” means the United States Dollar or the lawful currency of United States.

3. Account Registration

   1. For account registration with Getspace and becoming a User, you shall:-
   1. be at least 15 years old or above; and
   2. provide complete, true, accurate and updated information requested by our Platform.
   2. Upon successful registration, you will receive App Perks in the amount and/or form to be solely determined by the Platform form time to time, which may be used to access certain features of the Platform. These App Perks are granted on a one-time basis, hold no monetary value, and may not be exchanged or redeemed for cash or any form of payment or consideration from the Platform, and are solely intended for use within the Platform and for all the Platform Activities.

4. Representations and Warranties

   1. By registering and using the Platform, you represent and warrant to us that:-
   1. all your personal and/or other information, including but not limited to any documentary proof of identity and licences provided to the Platform (if necessary) are true, accurate and up-to-date. You are obliged to update your information and furnish updated documents and to the Platform, or such additional information and/or documents as may be required by the Platform from time to time;
   2. you shall abide to and comply with all the T&C and Getspace Policies (including any amendments and/or revisions thereon) from time to time;
   3. by sharing a parking space, you warrant and shall ensure that any parking space listed is accurate, safe, in usable condition, and free of any known hazards;
   4. by using the Platform, you shall ensure that there is no infringement of any Intellectual Property Rights of any this party(ies);
   5. you shall comply with all applicable laws, rules and regulations as may be imposed by the Appropriate Authorities from time to time and shall fully indemnify and keep indemnified Getspace against all losses, claims, actions, proceedings, expenses, whatsoever and howsoever arising from your non-compliances with any laws, rules and regulations;
   6. you acknowledge and agree that only one (1) account is allowed to be created by you, unless otherwise authorised by the Platform;
   7. you shall keep all your login credentials for the Platform secure and confidential;
   8. you shall not bypass or attempt to bypass the Platform’s payment (if any) or communication systems, nor shall you use the Platform for any illegal, unlawful, fraudulent, abusive, or improper purposes;
   9. you shall assume full responsibility and liability for any and all loss or damage suffered by yourself, Getspace or any other party(ies) as a result of your breach of this T&C and/or Getspace Policies or arising from your act, default, negligence and/or omission;
   10. you acknowledge and agree that Getspace may use and disclose your information to the other Users or third party(ies) as and when it is deemed fit and necessary by Getspace to facilitate the use of the Platform;
   11. you shall not use the Platform for any unauthorised purposes, including but not limited to the extraction, scraping, or mining of data from the Platform, or any information related to the Platform or its operations. Any such misuse is deemed as a serious violation and may be regarded as industrial espionage, sabotage, or other unlawful conduct. Getspace reserves the right to commence any legal action against you and to pursue all remedies available under applicable laws against you and/or any individual or entity instructing, directing, or otherwise involved in such misuse of the Platform;
   12. you shall not use the Platform in any manner that causes or is intended to cause nuisance, annoyance, inconvenience to others, or to make fraudulent or deceptive conduct;
   13. you acknowledge and agree that all Intellectual Property Rights belonging to Getspace, whether disclosed or made known to you through your use of the Platform or otherwise, shall remain the sole and exclusive property of Getspace at all times; and
   14. you shall not intentionally or unintentionally cause or attempt to cause damage to Getspace or any property Getspace.
   2. In the event of breach of any of your representations or warranties herein or Getspace in its sole and absolute opinion is of the view that you have caused nuisance, inconvenience, immorality within the Users’ community of Getspace, Getspace may at its sole discretion opt to terminate or suspend your account, or demand you to rectify the breach within such period as may be deemed fit by Getspace. The decision of Getspace in such event shall be conclusive and final.

5. Subscriptions Fees, Other Fees/Penalty & App Perks Usage

   1. Subscription Fees

   Getspace may, at its sole discretion introduce or charge a periodic subscription fee wherein the amount of such fees shall be determined by Getspace from time to time based on its sole discretion for access to or continued use of the Platform. Users will be notified of any such subscription terms in advance, and continued use after notification shall constitute acceptance. If such subscription fee imposed is not acceptable to the Users, Users may deactivate the payment method from the Platform or stop using the Platform or deactivate their account with the Platform.

   2. Other Fees/Penalties

   Getspace may, at its sole discretion, introduce or charge any additional fees/penalties wherein the amount of such fees/penalties shall be determined by Getspace from time to time based on its sole discretion. Users will be notified of any such fees/penalties in advance, and continued use after notification shall constitute acceptance. If such additional fees/penalties imposed is not acceptable to the Users, Users may deactivate the payment method from the Platform or stop using the Platform or deactivate their account with the Platform.

   3. Payment Methods

   The Users are allowed to opt their preferred payment method(s) from the Platform. To opt for preferred payment method(s), Users are required to provide relevant and necessary payment details to the Platform in which the Platform is consented by the respective Users to store such payment details for payment purpose only unless required/consented by law to use otherwise. By providing such payment details to the Platform, the Users irrevocably consent the Platform to utilise such payment details to charge any fees including but not limited to Subscription Fees, additional fees/penalties on the Users without the need to obtain further consent from the Users provided that the Platform shall always notify the Users the intention to charge any of such fees/penalties wherein if such fees/penalties imposed is not acceptable to the Users, Users may deactivate the payment method from the Platform or stop using the Platform or deactivate their account with the Platform.

   4. Non-Monetary Platform Model

   All Platform Activities and interactions on the Platform are conducted on a non-monetary basis. Users are required to utilise App Perks (which are non-monetary and non-redeemable units) to access and use or perform the Platform Activities and Platform features. App Perks do not carry any monetary value, are not exchangeable for cash from the Platform.

   5. Earning App Perks

   Users may earn App Perks by engaging in the Platform Activities or contributing to the Platform in such manner specified or approved by the Platform. The earning mechanisms and eligible activities shall be determined and updated by Getspace from time to time.

   6. Borrowing App Perks

   If a User does not have sufficient App Perks to engage in the Platform Activities access a desired service, the User may borrow App Perks from the Platform, subject to approval and on such terms and conditions as may be imposed by the Platform. In such cases, the User is required to provide valid payment details (and/or other information as may be required by the Platform) and authorise the Platform to charge the card in accordance with Clause 5.7 below.

   7. Non-Return Fee for Borrowed App Perks

   Borrowed App Perks shall be returned (or earned back through qualifying Platform Activities) to the Platform within seven (7) days from the date of borrowing. If a User fails to return any borrowed App Perks within this period, the Platform reserves the right to charge a non-return fee of USD 1.00 per unreturned App Perk to the payment method (including but not limited to credit card and/or debit card) provided by the User. The foreign currency conversion rate shall be determined solely by your merchant and the Platform shall not be held liable and/or responsible for any discrepancies or inaccuracies of the foreign currency conversion rate. We shall reserve the right to determine from time to time, different amount of non-return fees for selected group of Users (including but not limited to a selected group of Beta Users) wherein such non-return fees shall be more than USD1.00 per unreturned App Perk.

   8. Suspension for Non-Payment

   Getspace reserves the right to suspend or restrict any Users’ access to the Platform or certain Platform Activities if the Users fail to pay any payment owed to the Platform, including but not limited to any non-return fees for borrowed credits or if payment is declined by the Users’ payment method(s).

6. Cancellation & Non-Show Up

   1. Users may only cancel the Platform Activities within the timeframe specified by Getspace from time to time. However, frequent cancellation may lead to penalty (via deduction of App Perks) termination or suspension of account by Getspace at their sole discretions.
   2. If you decide to cancel the Platform Activities beyond the specified timeframe or do not show up at the designated location, certain amount of App Perks as may be specified in Getspace Policies from time to time will be deducted from your account.
   3. If you are dissatisfied or find that your App Perks were incorrectly deducted, you report an issue/dispute through the Platform. Any findings by Getspace on such matter shall be final and conclusive.

7. Ratings

   1. Users may be allowed to rate each other in respect of Platform Activities conducted or performed.
   2. Every rating will be automatically logged onto Getspace’s system and Getspace may analyse all ratings received. Getspace may at their sole discretions take all appropriate actions, including suspending or terminating your use or performing of the Platform Activities without any notice or compensation to you.

8. Assistance & Complaints

   1. Users may contact our help centre on the Platform for any questions or comments in relation to the Platform or any complaints between Users.

9. Termination

   1. Getspace reserves the right, at its sole discretion, to not onboard you for any reason or to deny your Platform application.
   2. Furthermore, Getspace retains the right to suspend or terminate your account at any time for any reason, including, but not limited to, violations of these terms, failure to repay the borrowed App Perks, any fees when due, or any other actions that Getspace deems harmful to our Platform or its Users.

10. Intellectual Property

    1. You acknowledge and agree that this T&C do not constitute a sale or transfer of any rights or ownership interest in Getspace or the Platform, the Platform Activities, or any Intellectual Property Rights belonging to Getspace. The name “Getspace”, its logos, and all related trademarks, graphics, designs, features, content, and proprietary materials displayed or made available through the Platform are the exclusive property of Getspace or its affiliated entities and may not be copied, reproduced, modified, or used in any manner without prior written approval of Getspace. For the avoidance of doubt, the term “Platform” shall include its design, structure, software, architecture, underlying systems, processes, functionalities, and all associated elements, whether existing now or developed in the future.
    2. All rights, title, and interest in and to Getspace or the Platform, the Platform Activities, and any improvements, derivative works, modifications, or enhancements thereof including any feedback, suggestions, comments, reports or ideas submitted by Users or third parties shall remain solely and exclusively vested in Getspace or its affiliated entities. Where applicable, Getspace or its affiliated entities shall be deemed the sole owner of all Intellectual Property Rights in connection thereto.

11. Confidentiality

    1. You agree to keep strictly confidential all the Confidential Information relating to or concerning to Getspace or its affiliated entities. You shall use such Confidential Information solely for the purpose of accessing and using the Platform in accordance with this T&C or the Platform Policies, and you shall not disclose such information to any third party nor use it for any other purpose without the prior written consent of Getspace.
    2. The confidentiality obligations under Clause 11.1 shall not apply to information that:
    1. was already in your lawful possession prior to receipt from Getspace;
    2. has entered the public domain through no act, negligence, omission, or breach on your part;
    3. was lawfully received from a third party without restriction and without breach of any obligation of confidentiality; or
    4. is required to be disclosed by law, court order, or any Appropriate Authorities provided that you shall, to the extent legally permissible and required, give prompt written notice to Getspace of such requirement and cooperate with Getspace in seeking a protective order or other appropriate remedy.

12. Taxes

    1. You acknowledge and agree that you are solely responsible for determining, reporting, and paying any and all taxes, levies, duties, or similar governmental assessments of any nature (collectively, “Taxes”) that may be applicable to your use of the Platform or performing the Platform Activities, including but not limited to any income earned, benefits received, or activities conducted or performed through the Platform. You shall indemnify and keep indemnified Getspace against any tax liabilities as may be suffered or incurred by Getspace in your failure for incompliance with any tax laws and regulations or non-payment of the Taxes.
    2. Getspace does not and will not provide tax-related advice to any Users. It shall be your sole responsibility to consult your own tax advisors to determine your obligations under applicable tax laws and regulations.
    3. In the event Getspace is required under applicable laws to collect or withhold any Taxes on your behalf, you agree to fully cooperate and provide any necessary information and documentation, and to reimburse Getspace for such amounts as may be applicable.

13. Personal Data Protection

    1. Getspace collects and processes all Users’ personal data in accordance with the Personal Data Protection Act 2010 and all other applicable data protection laws as well as Getspace Privacy Policies.
    2. While Getspace is committed to protecting your privacy and handling your data responsibly, by accessing or using the Platform, you acknowledge and agree that Getspace may collect, use, store, process, and disclose your personal data for the purposes of providing the Platform services, managing your account, verifying your identity, facilitating Platform Activities, enhancing user experience, and for any other purposes as stated in Getspace Privacy Policies.
    3. You consent to Getspace disclosing your personal data to
    1. its affiliates, employees, officers, agents, or third-party service providers on a need-to-know basis;
    2. other Users of the Platform in connection with Platform Activities;
    3. any Appropriate Authorities required by law or pursuant to any legal process;
    4. any parties with whom Getspace is legally obligated or contractually permitted to share such data.
    4. You have the right to request access to, correction of, or deletion of your personal data held by Getspace, subject to any legal or contractual restrictions. Requests may be submitted to our designated contact as stated in the Getspace Privacy Policies.
    5. You understand that failure to provide certain personal data or consent to its processing may result in Getspace being unable to provide access to certain Platform features or services.

14. Indemnification

    1. 14.1 You agree that by accessing or using the Platform and accepting this T&C, you shall fully indemnify and hold harmless Getspace, its affiliates, directors, officers, employees, agents, representatives, and service providers from and against any and all claims, losses, damages, liabilities, costs, and expenses (including legal fees and regulatory penalties) arising from or in connection with:
    1. your use or misuse of the Platform, the Platform Activities, or any features or services offered via the Platform, including your interactions with other Users, third-party providers, partners, or sponsors;
    2. your breach or violation of any provision of this T&C, Getspace Policies or any applicable law, regulation, or third-party terms and conditions;
    3. any infringement or alleged infringement of any rights of a third party, including other Users, arising from your conduct on the Platform;
    4. any unauthorised access to, or misuse of, the Platform through your account or devices; and
    5. any ownership, operation, use, or listing of parking spaces or any other property in connection with your participation in the Platform Activities.
    2. The indemnity provisions in this Clause 14 shall survive the termination or suspension of your account or your use of the Platform.

15. Disclaimer

    1. The Platform, its content, features, and any related services are provided to you strictly on an “as is” and “as available” basis. Getspace makes no representations, warranties, or guarantees of any kind, whether express, implied, or statutory, in connection with the Platform, Platform Activities, software, content, or this T&C.
    2. While Getspace strives to keep the Platform current and functional, it does not guarantee the accuracy, reliability, functionality, completeness, or timeliness of any information or content. Getspace shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising out of or in connection with any modification, suspension, discontinuation, or unavailability of the Platform, Platform Activities, or this T&C.
    3. Getspace makes no warranties or representations regarding the quality, reliability, legality, safety, or suitability of any service, product, property, or activity provided, listed, or made available by Users or third parties through the Platform. You acknowledge and agree that any access to or use of such services or arrangements is entirely at your own risk, and Getspace shall not be responsible or liable for any unauthorised, illegal and/or unlawful act of the Users or for any resulting loss, damage, claim, or dispute of any kind.
    4. Getspace shall not be made liable for kind of losses including but not limited to property damage, personal injury or death that arising out of or in connection with the Platform Activities.

16. Internet Delays and Connectivity Issues

    1. You acknowledge and agree that the Platform, its services, activities, features, or software may be subject to limitations, interruptions, delays, or other issues commonly associated with the use of the internet and electronic communications. This includes, without limitation, issues arising from your device or that of other Users being faulty, disconnected, out of coverage area, powered off, or otherwise not functioning properly. Getspace shall not be held liable for any delay, failure, loss, or damage resulting from such connectivity or transmission issues.

17. Limitation of Liability

    1. Unless otherwise stated and to the maximum extent permitted by law, any claims you may have against Getspace are limited to the total amount you have paid to Getspace in connection with the usage of the Platform or Platform Activities during the event giving rise to the claim. Getspace shall not be liable for any loss, damage, or injury (including death) you or any other person may suffer as a result of:
    1. your use or misuse of or inability to use the Platform or conduct the Platform Activities;
    2. reliance on any content, advertising, material or information made available through the Platform; or
    3. any interaction, relationship, dealing or transaction between you and any other User, even if Getspace has been advised of the possibility of such loss or damage.
    2. Getspace does not make any representation or warranty about the safety, legality, quality, or suitability of any User. You agree that Getspace is not responsible for and you release Getspace from any liability related to your dealings with other Users.
    3. You shall be solely responsible for the decisions you make when using the Platform and agree to release Getspace from all liability connected to and resulted from those decisions.
    4. You agree to use the Platform at your own risk. Getspace does not guarantee the safety, suitability, or appropriateness of any content, services, or conduct you may encounter or expose to during the use of the Platform.

18. Limitation of Liability

    1. Getspace may send you notices through the Platform or by email to your registered email address. Notices will be considered received immediately after notice is sent through the Platform or 1 hour after email is sent.
    2. You are obliged to update Getspace promptly through the Platform of any change to your email.
    3. Notices from Users to Getspace must be sent by courier or registered mail to the contact address provided in the Platform and will be deemed received upon actual receipt by Getspace.

19. Refund Policy

    1. All fees (including but not limited to any penalty) paid to Getspace are generally non-refundable. By using our services and making any payment through the Platform, you acknowledge and agree that all such fees are final and non-refundable, except as otherwise determined at the sole and absolute discretion of Getspace.
    2. We reserve the right, but are not obligated, to assess the merits of any refund request. Any refund issued will be made solely at Getspace’s discretion, based on a case-by-case review of the circumstances surrounding the request. Getspace’s decision regarding refunds is final. All refund request shall be determined and/or resolved within 24 hour from the time of receiving such request by us.
    3. If you believe you have a valid reason for a refund, you may submit an issue/dispute through the Platform, including all relevant details and supporting documentation. Submission of a request does not guarantee approval of a refund.

20. Governing Law & Dispute Resolution

    1. This T&C shall be governed by and interpreted in accordance with the laws of the territory in which Getspace is operating, without reference to any conflict of laws principles.
    2. Any dispute, claim, or controversy arising out of or relating to this T&C or your use of the Platform shall be resolved by arbitration administered by the Asian International Arbitration Centre (AIAC) in accordance with the AIAC Arbitration Rules (as amended from time to time). The arbitration shall be conducted in English by a sole arbitrator mutually agreed upon by both you and Getspace. If no agreement is reached, the arbitrator shall be appointed by the President of the AIAC. The seat and venue of arbitration shall be in Kuala Lumpur, Malaysia. The costs of the arbitration, including the arbitrator’s fees, shall be shared equally by you and Getspace, unless the arbitrator decides otherwise in order to ensure enforceability under applicable law.

21. Relationship

    21.1 Nothing in this T&C shall be interpreted or construed as creating any agency, partnership, joint venture, employment, or fiduciary relationship between you and Getspace. You acknowledge that you are using the Platform as an independent party and that no such relationship exists.

22. Severability

    1. Any provision of, or the application of any provision of, this T&C which is prohibited in any jurisdiction is, in that jurisdiction, ineffective only to the extent of that prohibition.
    2. Any provision of, or the application of any provision of this T&C, which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality or enforceability of that provision in any other jurisdiction or of the remaining provision of this T&C in that or any other jurisdiction.

23. No Assignment

    1. This T&C may not be assigned by you without the prior written approval of Getspace and does not give rights to any third parties who are not party to this T&C. Any purported assignment by you in violation of this provision shall be void.
    2. Getspace may assign this T&C to any third party without your consent.

24. No Waiver

    1. The failure of Getspace to enforce any right or provision in this T&C shall not constitute a waiver of such right or provision.

25. Entire Agreement

    1. This T&C comprises the entire agreement between you and Getspace and supersedes any prior or contemporaneous negotiations or discussions.

26. Suspension, Termination, and Changes to the Platform

    1. Getspace may, at any time and without notice, do any of the following:
    1. suspend, modify, or stop all or part of the Platform or Platform Activities, including your Account or access to services;
    2. change or amend this T&C, Getspace Policies and any other Getspace’s terms or policies; and
    3. interrupt the Platform or Platform Activities for maintenance or updates.We are not required to compensate you for any such interruption, suspension or termination.
    2. We may update, change, amend or remove any content on the Platform at any time without notice, including information about products, services, pricing, promotions, or availability. If there are errors, inaccuracies, or policy violations in the Platform data, content or information, we may (but are not obligated to unless required by law) rectify the same as soon as practicable.

Contact Us

For questions or concerns, contact us at:

Support Email: business@getspace.pro