Effective Date: 18 April 2025
Burro X Sdn Bhd as the operator of Getspace (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our peer-to-peer parking platform (the “Platform”).
By using our Platform, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Email address
- Mobile phone number
- Vehicle Profile Information
- Vehicle brand and model
- Vehicle color
- Vehicle plate number
- Location Data
- Real-time GPS data for navigation and location-based services
- Payment and Financial Information
- Credit card and debit card details
- E-wallet details
- Bank account information
- Personal Information
- How We Use Your Information
We use the information we collect for purposes including:
- Facilitating real-time parking information exchange
- Verifying and authenticating user identity
- Processing payments and transactions
- Improving and personalizing your experience
- Providing customer support
- Sending service-related notifications and updates
- Ensuring the security and integrity of our Platform
- How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data only under the following circumstances:
- With other users of the Platform to facilitate parking exchanges (limited to essential vehicle and contact information)
- With payment processors and financial institutions to complete transactions
- With service providers who perform services on our behalf (e.g., data hosting, analytics)
- With law enforcement or government authorities if required by law or necessary to protect our rights or others' safety
- Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular security audits.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
- Data Retention
We retain your personal data only for as long as necessary to provide you with our services and as required to comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request correction of inaccurate or incomplete information
- Deletion: You may request deletion of your data, subject to certain conditions
- Withdrawal of Consent: You may withdraw your consent to the use of your data at any time
To exercise any of these rights, please contact us at business@getspace.pro.
- Cookies and Tracking Technologies
We may use cookies and similar technologies to collect information about your interaction with our Platform, enhance user experience, and analyze usage trends. You may control cookie preferences through your browser settings.
- Children's Privacy
Our Platform is not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
- International Data Transfers
If you access our Platform from outside your country of residence, your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Platform and updating the “Effective Date” at the top.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Email: business@getspace.pro